PRIVACY POLICY

Effective date: July 16, 2026
Last updated: July 16, 2026

Compressed Air Parts Company operates BuyCAPCO.com. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, create an account, request a quotation, or place an order.

1. Contact Information

Compressed Air Parts Company
110 N Cool Springs Rd
O’Fallon, MO 63366
United States

Phone: 636-278-5400
Fax: 636-294-9901
Privacy email: [email protected]

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

Contact Information

  • Name
  • Company name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Fax number

Account Information

  • Username
  • Password or encrypted account credential
  • Account preferences
  • Order history
  • Saved addresses

Order and Transaction Information

  • Products ordered
  • Part numbers
  • Order value
  • Shipping method
  • Billing status
  • Return information
  • Warranty information
  • Customer-service communications

Payment Information

Payments may be processed by third-party payment providers.

We may receive transaction confirmations, billing-address information, payment method type, authorization status, and limited payment details. We generally do not receive or retain a complete payment-card number when payment is processed through a third-party provider.

Device and Internet Information

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Referring pages
  • Pages viewed
  • Approximate location derived from an IP address
  • Date and time of website activity
  • Cookie and similar technology identifiers

Communications

We collect information contained in emails, forms, telephone calls, quotation requests, product inquiries, reviews, warranty claims, and other communications.

Business and Tax Information

For commercial or tax-exempt transactions, we may collect:

  • Business name
  • Job title
  • Tax-exemption documents
  • Purchase orders
  • Accounts-payable information
  • Resale certificates
  • Credit references or credit-application information

3. How We Collect Information

We may collect information:

  • Directly from you
  • Automatically through the website
  • From payment providers
  • From shipping carriers
  • From manufacturers and distributors
  • From fraud-prevention or identity-verification services
  • From analytics and advertising providers
  • From publicly available business sources
  • From your employer or organization when you order on its behalf

4. How We Use Information

We may use personal information to:

  • Process and fulfill orders
  • Collect and verify payment
  • Provide order confirmations and tracking
  • Respond to questions
  • Provide quotations
  • Confirm product compatibility
  • Process returns, refunds, and warranty claims
  • Maintain customer accounts
  • Prevent fraud and unauthorized transactions
  • Protect website and information security
  • Improve products, services, and website performance
  • Analyze website usage
  • Personalize website content
  • Send transactional messages
  • Send marketing communications when permitted
  • Maintain tax, accounting, and business records
  • Enforce our terms and policies
  • Comply with legal obligations
  • Establish, exercise, or defend legal claims

5. How We Disclose Information

We may disclose personal information to service providers and other parties that assist with legitimate business functions, including:

  • Payment processors
  • Banks and financial institutions
  • Shipping and freight carriers
  • Manufacturers
  • Distributors and fulfillment partners
  • Website-hosting providers
  • Ecommerce software providers
  • Email and communication providers
  • Analytics providers
  • Advertising providers
  • Fraud-prevention providers
  • Information-security providers
  • Accountants, auditors, insurers, and legal advisers
  • Government authorities when legally required

Service providers may use information only as permitted by their agreements and applicable law.

6. Manufacturer and Distributor Fulfillment

Some products may be shipped or supported by a manufacturer, distributor, or third-party fulfillment location.

We may provide the customer’s name, shipping address, telephone number, email address, product information, and order details to the party fulfilling or supporting the order.

7. Sale or Sharing of Personal Information

We do not sell personal information in exchange for money.

Certain analytics, advertising, retargeting, or cross-context behavioral advertising activities may be considered a “sale,” “sharing,” or targeted advertising under some state privacy laws even when no money is exchanged.

Where required, eligible users may opt out through our cookie-preference tool or by submitting a privacy request.

8. Cookies and Similar Technologies

We use cookies and related technologies for website operation, security, shopping-cart functions, account access, preferences, analytics, and potentially advertising.

More information is available in our Cookie Policy.

Where required, nonessential cookies are activated based on the user’s choices.

9. Analytics and Advertising

We may use analytics services to understand website visits and performance.

We may also use advertising services to measure campaigns, show relevant advertisements, or reconnect with visitors on other websites.

These providers may use cookies, pixels, tags, or similar technologies subject to their own privacy terms.

Users can manage available choices through the cookie-preference tool and browser settings.

10. Marketing Communications

We may send promotional email only as permitted by law.

You can unsubscribe through the link in a marketing email or by contacting us.

Unsubscribing from promotional messages does not prevent necessary transactional communications concerning orders, accounts, returns, or warranty matters.

11. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy, including:

  • Fulfilling orders
  • Providing customer service
  • Maintaining warranty and product records
  • Meeting tax and accounting requirements
  • Preventing fraud
  • Resolving disputes
  • Enforcing agreements
  • Complying with legal obligations

Retention periods vary based on the information and business purpose.

12. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information.

No website, transmission method, or storage system is completely secure. We cannot guarantee absolute security.

Customers should use unique passwords, protect their account credentials, and notify us of suspected unauthorized activity.

13. Children’s Privacy

BuyCAPCO.com is intended for business customers and adult purchasers. It is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13. Contact us if you believe a child has submitted personal information.

14. Your Privacy Choices

Depending on where you live and subject to legal exceptions, you may have the right to request:

  • Confirmation that we process your personal information
  • Access to personal information
  • Correction of inaccurate information
  • Deletion of information
  • A portable copy of certain information
  • Information about categories of information collected
  • Information about disclosure practices
  • Opt-out of certain sales, sharing, targeted advertising, or profiling
  • Withdrawal of consent
  • Appeal of a privacy-request decision
  • Freedom from unlawful discrimination for exercising privacy rights

These rights do not apply in every circumstance. We may need to verify your identity before completing a request.

15. Submitting a Privacy Request

Submit a request through one of the following methods:

Email: [email protected]
Phone: 636-278-5400

Please state that the message is a “Privacy Request” and describe the right you wish to exercise.

We may request information reasonably necessary to verify your identity and protect customer information.

An authorized agent may submit a request where permitted, but we may require proof of authorization and identity verification.

16. Appeals

When applicable law provides a right to appeal a denied privacy request, you may submit an appeal using the same contact method and include “Privacy Request Appeal” in the subject line.

17. Global Privacy Control

Where legally required and technically supported, we treat a recognized Global Privacy Control signal as an opt-out request for the browser or device sending the signal.

Customers should also use the website’s cookie-preference tool for additional choices.

18. State-Specific Disclosures

Residents of certain U.S. states may have additional rights.

Our State Privacy Notice provides additional information about privacy choices and requests.

19. External Websites

The website may link to third-party websites. We are not responsible for the privacy or security practices of third parties.

Review the privacy policy of any external website before providing information.

20. Business Transfers

If Compressed Air Parts Company is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

21. Changes to This Policy

We may revise this Privacy Policy when practices, services, or legal requirements change.

The updated policy will be posted with a revised “Last updated” date. Material changes may be communicated through additional notice when appropriate.

22. Contact Us

Questions or concerns about this Privacy Policy may be directed to:

Compressed Air Parts Company
110 N Cool Springs Rd
O’Fallon, MO 63366
United States

Phone: 636-278-5400
Fax: 636-294-9901
Email: [email protected]

COOKIE POLICY

Effective date: July 16, 2026
Last updated: July 16, 2026

This Cookie Policy explains how Compressed Air Parts Company uses cookies and similar technologies on BuyCAPCO.com.

A cookie is a small file or identifier stored on or associated with a browser or device.

Cookies may allow a website to remember a shopping cart, keep a user signed in, save preferences, measure performance, prevent fraud, or support advertising.

Types of Technologies We May Use

We may use:

  • Browser cookies
  • Local storage
  • Session storage
  • Pixels
  • Tags
  • Software development kits
  • Server-side identifiers
  • Similar website technologies

Categories of Cookies

Strictly Necessary Cookies

These cookies support essential website functions, such as:

  • Shopping-cart operation
  • Checkout
  • Account login
  • Security
  • Fraud prevention
  • Load balancing
  • Privacy preferences

Disabling these cookies may prevent the website from functioning correctly.

Functional Cookies

These cookies remember choices and improve website features, such as account preferences, location selections, or previously viewed products.

Analytics Cookies

These cookies help us understand website traffic, page performance, errors, and how visitors interact with the website.

Advertising Cookies

These cookies may be used to measure advertisements, limit repeated advertisements, create audiences, or display advertising based on activity across websites.

Depending on applicable law, these activities may be considered targeted advertising, sharing, or sale of personal information.

First-Party and Third-Party Cookies

First-party cookies are set by BuyCAPCO.com.

Third-party cookies or technologies may be provided by payment providers, analytics services, advertising networks, embedded services, or other vendors.

Third-party providers process information under their own terms and privacy policies.

Session cookies generally expire when the browser session ends.

Persistent cookies remain for a defined period or until deleted. Duration varies by cookie and provider.

Users may manage nonessential cookie choices through My Account

Users may also control cookies through browser settings. Blocking all cookies may affect checkout, login, shopping-cart functions, saved preferences, and other website features.

Global Privacy Control

Where required by applicable law, we recognize qualifying Global Privacy Control signals as an opt-out request for the browser or device sending the signal.

Do Not Track

Some browsers provide a “Do Not Track” setting. Because there is not one universally applied response standard, our website may not respond to all Do Not Track signals.

Updates

We may update this Cookie Policy when technologies, providers, or legal requirements change.

Contact

Questions about cookies or privacy may be directed to:

Compressed Air Parts Company
110 N Cool Springs Rd
O’Fallon, MO 63366
United States

Phone: 636-278-5400
Email: [email protected]

STATE PRIVACY NOTICE AND PRIVACY CHOICES

Effective date: July 16, 2026
Last updated: July 16, 2026

This notice supplements the BuyCAPCO.com Privacy Policy.

Privacy rights vary by jurisdiction and may apply only when legal thresholds or other requirements are met. Compressed Air Parts Company will process valid privacy requests as required by applicable law.

Categories of Personal Information

Depending on the customer’s interaction with us, we may collect:

  1. Identifiers, such as name, address, email address, telephone number, account identifier, and IP address.
  2. Customer-record information, such as billing information and purchase information.
  3. Commercial information, such as products purchased, quotations, returns, and warranty activity.
  4. Internet or electronic activity, such as browsing, website interactions, and device data.
  5. Approximate geolocation derived from an IP address.
  6. Professional or employment-related information when a person purchases on behalf of a business.
  7. Inferences used for website personalization, fraud prevention, or advertising.
  8. Communications and customer-service records.
  9. Sensitive information when voluntarily provided or required for a transaction, such as account credentials or payment-related information processed through payment providers.

Sources of Personal Information

We may obtain personal information from:

  • Customers and website visitors
  • Employers or organizations
  • Payment providers
  • Shipping carriers
  • Manufacturers and distributors
  • Analytics and advertising providers
  • Fraud-prevention providers
  • Public business records
  • Website technology

Business Purposes

We use personal information for:

  • Order processing
  • Shipping
  • Payment
  • Customer service
  • Product support
  • Returns and warranties
  • Security and fraud prevention
  • Website operation
  • Analytics
  • Advertising
  • Legal compliance
  • Recordkeeping
  • Business administration

Categories of Recipients

Information may be disclosed to:

  • Payment processors
  • Shipping and freight carriers
  • Manufacturers
  • Distributors
  • Fulfillment providers
  • Hosting and ecommerce providers
  • Analytics and advertising providers
  • Security and fraud-prevention providers
  • Professional advisers
  • Government authorities when legally required
  • Parties involved in a business transfer

Selling and Sharing

We do not sell personal information for money.

The use of some advertising or analytics technologies may be treated as selling, sharing, or targeted advertising under certain state privacy laws.

Eligible users may opt out through:


Email: [email protected]
Phone: 636-278-5400

Rights That May Be Available

Subject to applicable law and exceptions, eligible individuals may request:

  • Access
  • Confirmation of processing
  • Correction
  • Deletion
  • Data portability
  • Disclosure of collection and sharing practices
  • Opt-out of sale, sharing, or targeted advertising
  • Opt-out of certain profiling
  • Limitation of certain sensitive-information uses
  • Appeal of a denied request

We will not unlawfully discriminate against a person for exercising an applicable privacy right.

Verification

We may request identifying information to verify the person making a request. The requested information will depend on the nature and sensitivity of the request.

Authorized Agents

An authorized agent may submit a request when permitted by applicable law. We may require proof of the agent’s authority and direct verification from the consumer.

Requests Concerning Children

We do not knowingly sell or share personal information belonging to children under 16.

Privacy Request Appeals

Where applicable, submit an appeal through the privacy-request method and clearly label it “Privacy Request Appeal.”

Contact

Compressed Air Parts Company
110 N Cool Springs Rd
O’Fallon, MO 63366
United States

Phone: 636-278-5400
Fax: 636-294-9901
Email: [email protected]

ACCESSIBILITY STATEMENT

Last updated: July 16, 2026

Compressed Air Parts Company is committed to improving the accessibility and usability of BuyCAPCO.com for customers with disabilities.

Our goal is to make website content and ecommerce functions reasonably accessible across commonly used browsers, devices, and assistive technologies.

Our Accessibility Efforts

Our ongoing accessibility efforts may include:

  • Providing text alternatives for meaningful images
  • Using descriptive links and headings
  • Supporting keyboard navigation
  • Maintaining readable text contrast
  • Properly labeling form fields
  • Improving error messages
  • Avoiding unnecessary motion
  • Reviewing checkout usability
  • Testing important pages with accessibility tools
  • Working toward generally recognized accessibility guidelines

Accessibility is an ongoing process, particularly as products, plugins, themes, and website content change.

Need Assistance?

Customers who experience difficulty using the website may contact us for assistance with:

  • Finding a product
  • Obtaining product information
  • Requesting a quotation
  • Placing an order
  • Checking order status
  • Requesting a return
  • Accessing a policy or document

Contact us and describe the page, feature, product, or information involved.

Phone: 636-278-5400
Email: [email protected]

We will make reasonable efforts to provide the requested information or service through an accessible alternative.

Feedback

We welcome accessibility feedback.

Helpful details include:

  • The website page or feature involved
  • The type of problem experienced
  • The browser or device used
  • The assistive technology used, if applicable
  • Preferred contact method

Third-Party Content

Some website functions or content may be supplied by third parties. We encourage third-party providers to offer accessible content, but we may not control every third-party platform.

Contact Information

Compressed Air Parts Company
110 N Cool Springs Rd
O’Fallon, MO 63366
United States

Phone: 636-278-5400
Fax: 636-294-9901
Email: [email protected]